{"id":594,"date":"2026-07-13T23:51:23","date_gmt":"2026-07-13T23:51:23","guid":{"rendered":"https:\/\/sopureyeri.com\/?page_id=594"},"modified":"2026-07-13T23:52:08","modified_gmt":"2026-07-13T23:52:08","slug":"politica-de-reembolso","status":"publish","type":"page","link":"https:\/\/sopureyeri.com\/en\/politica-de-reembolso\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"594\" class=\"elementor elementor-594\" wpc-filter-elementor-widget=\"1\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-496be05 e-con e-atomic-element e-flexbox-base e-default-div e-c916b00\" data-id=\"496be05\" data-element_type=\"e-flexbox\" data-e-type=\"e-flexbox\" data-interaction-id=\"496be05\">\n    \t\t<div class=\"elementor-element elementor-element-d4759a3 elementor-widget elementor-widget-text-editor\" data-id=\"d4759a3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p data-start=\"2728\" data-end=\"2875\">Due to the handcrafted and personalized nature of our products, returns and refunds will be subject to the following conditions.<\/p><h3 data-section-id=\"1cx88n7\" data-start=\"2877\" data-end=\"2905\">Customized Products<\/h3><p data-start=\"2907\" data-end=\"3122\">Products made to order or customized are not eligible for return or refund, except when there is an error attributable to So Pure by Yeri or the product has been damaged during transport.<\/p><h3 data-section-id=\"wuu5p8\" data-start=\"3124\" data-end=\"3145\">Damaged Products<\/h3><p data-start=\"3147\" data-end=\"3323\">If you receive a damaged product, you must contact us within the first <strong data-start=\"3234\" data-end=\"3246\">48 hours<\/strong> after delivery, attaching photographs of the product and packaging.<\/p><p data-start=\"3325\" data-end=\"3492\">Each case will be evaluated individually to determine the most appropriate solution, which may include product replacement, repair, or partial or full refund.<\/p><h3 data-section-id=\"r3z16k\" data-start=\"3494\" data-end=\"3511\">Cancellations<\/h3><p data-start=\"3513\" data-end=\"3683\">Orders can only be cancelled before the manufacturing process begins. Once production has started, cancellations will not be possible.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\n<\/div>\n\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Debido a la naturaleza artesanal y personalizada de nuestros productos, las devoluciones y reembolsos estar\u00e1n sujetos a las siguientes condiciones. Productos Personalizados Los productos elaborados bajo pedido o personalizados no son elegibles para devoluci\u00f3n o reembolso, excepto cuando exista un error atribuible a So Pure by Yeri o el producto haya sufrido da\u00f1os durante el [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-594","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/pages\/594","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/comments?post=594"}],"version-history":[{"count":4,"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/pages\/594\/revisions"}],"predecessor-version":[{"id":598,"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/pages\/594\/revisions\/598"}],"wp:attachment":[{"href":"https:\/\/sopureyeri.com\/en\/wp-json\/wp\/v2\/media?parent=594"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}